Privacy Policy

Alps Logistics Co., Ltd. (hereinafter referred to as the "Company") is strongly aware of the social importance of protecting personal information; it hereby prescribes as follows a policy related to protecting personal information; and it is conducting activities to formulate, implement, maintain, and improve mechanisms for managing personal information.

• (1) When handling personal information, the Company will comply with applicable laws, regulations, and other standards.
• (2) The Company will ensure that its directors, officers and employees recognize the importance of protecting personal information, and will formulate and reliably implement the “Regulations for Protecting Personal Information” in order to appropriately use and protect personal information.
• (3) In order to maintain and improve mechanisms for managing personal information, the Company will continuously educate and enlighten its directors, officers and employees.
• (4) The Company will designate a person responsible for management in each department that handles personal information and will strive to appropriately manage personal information.
• (5) The Company will implement information security measures and other safety measures and will strive to prevent unauthorized access to personal information or the loss, manipulation, destruction, or leaks of personal information.
• (6) The Privacy Policy and its related regulations, and mechanisms for managing personal information will be reconsidered as necessary and continuously improved.

Except in the cases below, the Company will not disclose or provide personal information to third parties.

• (1) Cases in which the person has obtained a principal's consent
• (2) Cases in which it is required by laws or regulations
• (3) Cases in which there is a need to protect a human life, body, or property, and when it is difficult to obtain a principal's consent
• (4) Cases in which there is a special need to enhance public health or promote healthy development and growth of children, and when it is difficult to obtain a principal's consent
• (5) Cases in which there is a need to cooperate with a central government organization or a local government, or an entity engaged by it to perform affairs prescribed by law and regulations, and when there is a possibility that obtaining a principal's consent would interfere with the performance of the said affairs
• (6) Cases in which the Company will employ a subcontractor to perform a whole or part of the affairs within the scope necessary to achieve a utilization purpose (in such a case, the Company will be the responsible party and will conduct appropriate management.)

Except in cases prescribed in laws and regulations, when obtaining personal information, the Company will clearly indicate, give notification of, or publicly disclose the utilization purposes, and then obtain personal information within the scope that is necessary and use it within the scope of the utilization purposes. The Company's utilization purposes of personal information are as stated below:

• (1) Customers' personal information
• Provision of the Company's services
• Provision of information related to the Company's services
• Provision of support related to the Company's services
• Planning, research, and development for the Company's services
• Implementation of sales promotional activities for the Company's services, such as sending invitations to and operating campaigns, exhibits, and events
• Provision of information related to services of partner companies and others
• Management of people entering and exiting the Company's facilities
• Handling inquiries and claims from customers
• Exercising rights and performing obligations based on contracts with customers or laws
• The purposes clearly indicated when customers' personal information is obtained
• Creating statistical data
• Affairs related to each of the matters above

• (2) Personal information related to transaction partners, and directors, officers and employees of other companies
• Implementation of and contact for business negotiations and meetings
• Providing information to and contacting transaction partners' persons in charge
• Performance of affairs requested by transaction partners
• Management of people entering and exiting the Company's facilities
• Creating statistical data
• Affairs related to each of the matters above

• (3) Shareholders' personal information
• Management affairs for shareholders and shares
• Exercising of rights or performance of obligations by shareholders or companies
• Creation of documents, records, or data as required by laws or regulations
• Provision of services to shareholders
• Affairs related to each of the matters above

• (4) Personal information requested by transaction partners to handle
• Fulfilling contracts related to the services requested

• (5) Personal information on people who apply for employment
• The Company's hiring activities and related affairs

The Company may jointly use personal information within the scope of entities stated in (2) below to the extent necessary in order to achieve the utilization purpose referred to in the previous section.

• (1) Items of personal information that will be jointly used:
• Name, contact details (address, telephone number, fax number, e-mail address, etc.), employer information (name of employer, name of department, position, etc.), content of inquiry, content of request, information related to product purchase (purchase history, etc.), and content related to contracts

• (2) Scope of entities that will conduct joint use
• The Company's group companies (Japan, Overseas)
• The following are included in the scope of entities that will conduct joint use of personal information acquired in Japan

• (3) Name of the entity that is liable for managing personal information to be jointly used:
• Alps Logistics Co., Ltd.

The Company has prescribed the following procedures for requesting notification, disclosure, or correction of the utilization purpose, or cessation of use of personal information, etc.

• (1) Method of making a request
• Please enclose (i) the application form and (ii) the document required for personal identification and then mail them to the address stated in “6. Contact information for inquiries.”
• (i) Application form
• (ii) A document required for personal identification (any one of the following documents)
• Driver's license (copy), health insurance card (copy), basic resident register card (copy), passport (copy), or residence card (copy)
• * We will mail it to the address stated in each document.
• Application form available for downloading
• *Case of a request by a representative
• (a) Case of a legal representative of a minor
  Please additionally enclose a document that certifies the right of legal representation (e.g., the relevant person's copy of family register or its abridged transcript) and a personal identification document related to the representative (item (ii) above).
• (b) Case of a legal representative of a legal ward
  Please additionally enclose a document that certifies the right of legal representation (e.g., certificate of registered matters) and a personal identification document related to the representative (item (ii) above).
• (c) Case of a delegated representative
  Please additionally enclose a letter of proxy from the principal making the request (with the principal's registered seal affixed), an original copy of the registered seal certificate, and a personal identification document related to the representative (item (ii) above).
  * In the case of a request by a representative, we will mail it to the address stated in the personal identification document related to the representative.

• (2) Information about making a request
• We do not charge service fees, but we ask that you kindly bear the various expenses for creating an application form and mailing it to the Company.
• We will use personal information that was provided for the request only for replying to the request and managing that history.
• Please understand in advance that we will not return documents that were included for the purpose of confirming the request or confirming the representative.
• Please understand that we cannot accept requests made by telephone or by directly coming to the Company.

For inquiries related to personal information protection, such as the Privacy Policy, please contact HR Management Section, HR & General Affairs Department, Head Office.
1756 Nippa-cho, Kohoku-ku,
Yokohama-shi, Kanagawa Prefecture, Japan, 223-0057

The Company may update or revise its Privacy Policy without giving advance notification. The updated or revised Privacy Policy will be applied with priority over the Privacy Policy before updating or revision.

Alps Logistics Co., Ltd. (hereinafter referred to as the "Company") strongly recognizes the social importance of personal data protection, and has established the following the Privacy Policy (hereinafter referred to as "this Policy"). We strive to formulate, implement, maintain and improve the personal data management system.

• 1. Scope of application
• This Policy applies to any data which are governed by the EU General Data Protection Regulation (GDPR) and the related national laws and regulations, when:
1. The Company's website is used by a user of the Company's website.
2. The Company processes personal data via the Company's website.
3. The Company provides the service information based on other personal information collected by business activities.
• The Company's website may contain third party information; however, the Company does not control such third party information and bears no responsibility for GDPR compliance by third parties.

• 2. Personal data to be collected
• The Company may acquire the following personal data when an individual related to the Company (hereinafter referred to as "data subject") uses the Company’s website or receives information from the data subject through business activities.
• Name
• Address
• Telephone number
• Employer
• Email address
• Information and resumes related to employment
• IP address
• Cookie
• Except in cases stipulated by the GDPR, the Company will not collect sensitive data such as health data via the Company's website.
• As described in this Policy, the Company will process personal data only in accordance with the laws and regulations.

• 3. Purpose of use
• The Company will only collect and process personal data solely for the following purposes.
1. To respond to inquiries (includes, but is not limited to, complaints and customer service).
   The Company may use personal data to respond to inquiries or claims submitted via the Company's website. The processing of this personal data is required for responding to inquiries or complaints.
2. Screening applicants for employment
   If users apply for employment via the Company's website, the Company may use the relevant personal data for screening their suitability for employment. The processing of this personal data is required for considering whether or not applicants wishing to work within the Alps Logistics Group should be hired.
3. Providing the service information
   The Company may provide the service information to the data subject by email.
4. Creating statistical data
• When the Company seeks to further process personal data for a purpose other than that the personal data have been collected, the Company will provide information related to such other purpose and all additional relevant information before processing the data.

• 4. Transferring personal data to third parties
• The Company will share personal data collected from the data subjects with other members of the Alps Logistics Group (Japan, Overseas). In addition, we may share personal information with companies such as marketing companies that provide marketing services, if necessary.

• 5. Security
• In order to protect the personal data of the data subject, the Company will implement information security measures and other safety measures, and strive to prevent unauthorized access to personal data or the loss, manipulation, destruction, or leaks of personal data. Access rights to personal data is limited to employees, representatives, subcontractors, and other third parties that need to access that personal data. These persons are obliged to maintain confidentiality under their contract with the Company.
• The Company has internally formulated its EU Personal Data Protection Regulation. The Company will notify the competent supervisory authorities and the relevant data subjects if required under applicable laws.

• 6. Retention period
• The Company will not retain personal data any longer than strictly necessary for the purpose of use of such data. Personal data that is no longer needed for the purpose of use or processing purposes will be deleted.

• 7. Cookies and web beacons
• The Company uses cookies and web beacons to ensure the Company's website functions properly. When cookies are used for processing personal data, the Company will obtain consent in advance. Read here for how cookies and web beacons are used.

• 8. Rights of data subjects
• The data subjects may exercise the following rights to the Company.
• Right to withdraw consent related to personal data
• Right to request access to their own personal data
• Right to request corrections to their own personal data
• Right to request deletion of personal data
• Right to object to the processing of personal data
• Right to request restrictions to the processing of personal data
• Right to request transfer of personal data to themselves or a third party

• 9. Inquiries
• Contact the following to submit questions and complaints or to exercise the rights mentioned in "8. Rights of data subjects."
• Contact: Personal Information Inquiry Desk, Alps Logistics Co., Ltd.
• Email: GDPR_info@alps-logistics.com

• 10. General provisions
• The Company may make amendments to this Policy.